Professional Solutions

Provides interim and project-based property management support with practical, strategic solutions that enhance operational and maintenance efficiency, ensure accurate accounting, strengthen governance, improve client liaison capabilities, and promote long-term asset sustainability.

About Our Services

These services encompass community associations, expanding to master associations, residential condominiums, townhomes, planned unit developments (PUDs), mixed-use developments and commercial properties, such as hotels, shopping plazas, industrial parks and offices.

Additional services are provided to privately owned commercial and residential properties, including owner- occupied, leased and vacation homes to protect property value, maximize revenue and foster tenant and owner satisfaction.

Services Include

Operations

- Routine property inspection reports
- Vendor, contractors and project management
- Maintenance schedule creation and execution
- Onboarding
- Housekeeping

Accounting & Financial Management

- Full- cycle bookkeeping: process accounts receivable and payable, client/vendor invoices, credit card receipts, capital reserve disbursements, monthly transfers, account reconciliations, and tax filings
- Monthly financial reporting.
- Financial guidance to support informed decision making, long-term reserve planning and investments.
- Annual budget preparation, budget forecasting and reserve analysis.
- Configure and set-up financial software and templates.

Customer Experience

- Liaison and scheduling between clients, tenants/guests, developers, financial partners, insurance providers, real estate professionals, and legal counsel.
- Correspondence to work orders, status updates, notices and billing.
- Concierge services: errands, grocery stocking, catering arrangements, and activity itineraries.

Administration

- Portal software management: dashboard, customer ledgers, records, leases and vendor information.
- Property compliance: federal, state, and local laws, governing documents, leases, reserve study, and contracts.
- Insurance: policies, risk assessments, mitigation strategies, and manage claims.
- Client and community materials of calendars, board packets, proxies, ballots, notices, home inventory and maps.
- Templates and forms: violations and delinquency letters, welcome packets, animal registration forms, proxies and ballots.
- Registration, certification, applications and filings.

Community Association Consultant & Bookkeeper

Gina Covino, M.Ed., CMCA

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