Professional Solutions
Provide interim and project-based property
management support with practical, strategic solutions that
enhance operational and maintenance efficiency, ensure
accurate accounting, strengthen governance, improve client
liaison capabilities, and promote long-term asset
sustainability.
These services encompass community
associations, expanding to master associations, residential
condominiums, townhomes, planned unit developments (PUDs),
mixed-use developments and commercial properties, such as
hotels, shopping plazas, industrial parks and offices.
Additional services are provided to privately
owned commercial and residential properties, including
owner- occupied, leased and vacation homes to protect
property value, maximize revenue and foster tenant and owner
satisfaction.
Portfolio Selective Services
Operations
- Routine property inspection reports
- Vendor, contractors and project management
- Maintenance schedule creation and execution
- Housekeeping
Customer Experience
- Liaison and scheduling between clients,
tenants/guests, developers, financial partners, insurance
providers, real estate professionals, and legal counsel.
- Correspondence to work orders, status
updates, notices and billing.
- Concierge services: errands, grocery
stocking, catering arrangements, and activity itineraries.
Accounting & Financial Management
- Full- cycle bookkeeping: process accounts
receivable and payable, client/vendor invoices, credit
card receipts, capital reserve disbursements, monthly
transfers, account reconciliations, and tax filings
- Monthly financial reporting.
- Financial guidance to support informed
decision making, long-term reserve planning and
investments.
- Annual budget preparation, budget
forecasting and reserve analysis.
- Configure and set-up financial software and
templates.
Administration
- Portal software management: dashboard,
customer ledgers, records, leases and vendor information.
- Property compliance: federal, state, and
local laws, governing documents, leases, reserve study,
and contracts.
- Insurance: policies, risk assessments,
mitigation strategies, and manage claims.
- Client and community materials of
calendars, board packets, proxies, ballots, notices, home
inventory and maps.
- Templates and forms: violations and
delinquency letters, welcome packets, animal registration
forms, proxies and ballots.
- Registration, certification, applications
and filings.
Copyright
©2026, Gina Y. Covino, M.Ed, CMCA. All rights
reserved.
